Shipping Policy
Once the desired products have been selected and added to your shopping cart, and payment has been processed, we proceed to prepare your order for shipment. Typically, orders are processed within 24 hours. Our efficient system ensures quick handling of all incoming orders.
The pills are discreetly packed in a standard private letter, which is solid and securely sealed. We use only high-quality packing materials that are durable and resistant to tearing. The package does not display the name of the products inside, ensuring your privacy. Only you will know the contents of the package.
International Shipment
We ship packages to any country worldwide. Please ensure you provide the correct postal address and recipient name to avoid delivery issues.
We collaborate with reputable transportation companies, offering two shipment methods:
- EMS
- AirMail
EMS is the fastest shipping option, with delivery taking approximately 10 business days. Orders shipped via EMS receive a tracking number, which becomes available 24 hours after dispatch. This tracking number allows you to monitor the entire shipment process.
AirMail deliveries typically take about 20 days. In most cases, a tracking number is not provided with this shipping method.
If you experience any delays or have questions, please do not hesitate to contact us via email.
Order Status
The order status feature allows you to track the progress of your online orders. Is your order accepted? Are the products in stock? When will your order be delivered? This information is updated step by step, keeping you informed of all changes.
You can check the order status in two ways:
- By email. You will receive emails from us detailing your order status. Each stage of the process is reported, such as when your package has been assembled and is ready for dispatch. This is very convenient. If you do not receive our emails, please verify that you provided the correct email address or check your spam folder.
- User area. After placing an order, a user area is created on our website. You can log in to view your order information, which is updated automatically. You can visit the website at any time for the latest updates.
All personal data are encrypted, and we utilize advanced security systems to protect your information. No personal information is accessible to third parties. We continuously update our security measures to ensure the highest level of protection and adopt new tools to enhance it further.
If you have any questions or need assistance checking your order details, we are always happy to help. Visit our Contact Us page to get the help you need right away.